A Manchester GP practice has reported how reception staff suffered horrific verbal abuse after a technical fault out of their control left phones and computers down for two days.

A major network fault later traced to a 'node' under the pavement outside Piccadilly railway station left Ancoats Urban Village GP Practice without functioning phones or computers last week.

It prompted foul-mouthed abuse from some patients struggling to get appointments, according to the practice.

In a statement published on its Facebook page, the GP practice admitted: "This week has been really challenging for us. A major network fault left our phones and computers down for two days. We know this was frustrating, and we are truly sorry for the difficulties it caused....

"We also want to share how it felt on

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