Krystle Johnson said her family planned to hold an open-casket funeral after her mother-in-law died July 31 at a hospice facility.

But after making arrangements with McDermott’s Funeral Home and Cremation Service, whose license was revoked this month , they learned that the body’s condition would make that impossible.

“It’s just been a horrible experience,” Johnson said in a recent phone interview. “We’re trying to have this funeral. My husband wanted to have an open-casket funeral for, you know, our loved ones to say their last goodbyes, and now we can’t do that.”

During its quarterly meeting this month, the Nevada State Board of Funeral &Cemetery Services revoked the license of the business’s owner and funeral director, Chris Grant. The board took the action after hearing two complain

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