Thousands of passengers are caught in the crossfire as Air Canada flight attendants remain on strike despite a back-to-work order.

Air Canada said on Monday that flights are cancelled as more than 10,000 workers remain on picket lines.

“All Air Canada and Air Canada Rouge flights have been cancelled until further notice,” the airline said. It says passengers should not to go to the airport unless they have a confirmed booking on another airline.

Here’s what travellers need to know:

What happens if I accept the refund Air Canada is offering me?

If a passenger accepts the refund from the airline, Air Canada says it will not be responsible for rebooking the passenger on a different flight.

That means customers who take this option will have money in their pockets but are on their own if

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