"It'd be nice to have posters up at the train station, so we could see it," said transit user Kudrat Kour.

Calgary Transit said the new process for validating tickets at CTrain stations, which launched in July, has so far been successful — but many transit users are still unaware that the process has changed.

“The goals that we have set for our project have been met so far, and it’s working,” said Tess Abanto, Calgary Transit’s manager of transit service design. “W e’re happy overall.”

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Last month, Calgary Transit rolled out a new process for validating tickets purchased through the mobile app. Now, train riders are required to scan their mobile ticket to validate it once they enter the train platform, in addition to activating it within the app.

Though it’s a n

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