New York Reuters —
Delta Air Lines and United Airlines were sued on Tuesday by passengers who claimed they paid extra money to sit in “window” seats, only to find themselves placed in seats next to a blank wall.
Proposed class actions were filed against United in San Francisco federal court and against Delta in Brooklyn, New York federal court, seeking millions of dollars of damages for more than 1 million passengers at each carrier.
The complaints say some Boeing 737, Boeing 757 and Airbus A321 planes contain seats that would normally contain windows, but lack them because of the placement of air conditioning ducts, electrical conduits or other components.
Passengers said Delta and United do not flag these seats during the booking process, unlike rivals such as Alaska Airlines