MONT BELVIEU, Texas – Residents at a senior living facility in Mont Belvieu are facing challenges as persistent elevator failures leave many stranded in their upper-floor apartments, forcing some to miss critical medical appointments.

The ongoing issues at The Retreat at Barbers Hill, managed by Asset Living, have plagued residents for several years, with conditions worsening over the past year, according to multiple residents.

“It’s been a lot difficult, we have to stay up here and can’t do nothing,” said Richard Purcell, who has lived there for eight months.

Purcell, who is a double amputee, recently required assistance from others to navigate the stairs when the elevators failed.

Visitor stuck on 4th floor at senior living facility due to elevator breakdown

“I got another wheelcha

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