The San Diego Police Department agreed to several recommendations made by the Commission on Police Practices aimed at making the complaint process involving officer performance more transparent, accessible and thorough, officials announced Friday.

The CPP also recommended changes focused on modernizing the SDPD’s online complaint portal. The department said they accepted 11 out of the 14 in total changes to reduce “access barriers” and to make it easier for the public to file and follow complaints.

“The complaint portal now supports multiple language translations and no longer limits the length of complaint narratives, the CPP said in a statement. “Complainants also receive confirmation emails with links to upload additional media and track their case status, while mobile usability issue

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