A United Airlines passenger claims he was scammed of $17,000 after a United customer service agent unknowingly transferred his call to a scammer .

Dan Smoker, a resident of Denver, said he called the United Airlines customer service number to rebook the flight for him and his family after it was cancelled due to a mechanical issue in May.

Smoker said he was first connected to a United agent to whom he explained the situation and was put on hold, and was then connected to another person who identified himself as "David," who he says turned out to be the scammer. Smoker said he explained the whole situation to David again and asked to be rebooked on a Lufthansa flight from Denver to Munich, Germany. United and Lufthansa are codeshare partners.

According to Smoker, David informed Smoker

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