Michigan is introducing a new call center service that will help older adults and people with disabilities find and access appropriate long-term health care.
The free service, known as “MI Options,” will offer agents who can schedule and refer residents to trained and certified counselors in their community. Those counselors can then help them make informed decisions about their long-term care needs.
Elizabeth Hertel, director of the Michigan Department of Health and Human Services, said the statewide platform will increase the understanding and awareness of long-term care supports and services, including home and community-based options.
“By providing counseling on topics from Medicare enrollment and prescription cost options to aging in place, individuals across the state will be empo