Air Canada says more customers whose flights were cancelled during last week's strike will be eligible for reimbursement for alternative travel and out-of-pocket expenses.
The airline now says those who booked their original Air Canada or Air Canada Rouge flights through a travel agency or Aeroplan can request reimbursement through its online form, in addition to those who purchased tickets from the company directly.
The policy applies to cancelled flights originally scheduled to depart from Aug. 15 to Aug. 23 in cases where Air Canada was unable to rebook passengers who then made alternative arrangements themselves.
Air Canada says the only exception is for those who booked their original flight on Air Canada through another carrier, as it encourages those passengers to seek reimbursem