A United Airlines passenger claimed he was scammed out of $17,000 while attempting to rebook a flight with the airline.
Dan Smoker said that he called the United customer service number to rebook a flight for him and his family after it was canceled due to a mechanical issue in May — and believes the customer service agent accidentally transferred his call to a scammer.
Smoker, from Denver, said that he first spoke to a United agent and explained that he’d like to be rebooked on a flight with Lufthansa, a partnering airline. After explaining the situation, the agent put David on hold to transfer him to the German carrier, ABC News reported .
He was then connected to someone who identified themselves as “David” — who turned out to be the scammer — and Smoker explained the situation aga