A Jacksonville woman says she spent thousands on laser hair removal, only for the business to abruptly close weeks later

Customers who spent thousands of dollars at LivSmooth laser hair removal clinics say they were blindsided when the company suddenly shut down all of its Florida locations.

Juliana Mannino told the News4JAX I-TEAM she purchased a package in July worth several thousand dollars, only to receive an email weeks later announcing the business was closing.

“They sold that to me knowing they were going to shut down,” Mannino said.

When Mannino went to the Tapestry Park location in Jacksonville, she found the doors locked and the office cleared out. The closure notice cited “financial insolvency” as the reason for the shutdown.

The I-TEAM called multiple LivSmooth locations across the state. Each call went to voicemail, with an automated message directing customers to the company’s website. The