There’s a growing paradox at the heart of the modern workplace. Artificial intelligence is advancing at an unprecedented rate, capable of generating pitch decks, summarizing meetings, writing RFPs, analyzing spreadsheets, and even sending our avatars to video call meetings. Yet, for all the noise around productivity gains and disruption, most organizations are still stuck in neutral, disappointed by the underwhelming results of their various AI pilots. The recent MIT report noted that while AI pilots with tools like ChatGPT and Copilot were improving individual productivity, vanishingly few were contributing to P&L improvement. If these tools are making individuals more productive, but that’s translating into company performance, we have to ask—what’s the point of that work? The dirty secr

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