A Claycord resident reported receiving a suspicious phone call this week that appeared on caller ID as “Kaiser Permanente.” When the resident answered, the caller immediately said, “Mom, I’ve had an accident.” Confused, the resident replied, “What?” The caller repeated the same line: “Mom, I’ve had an accident.” Sensing something was wrong, the resident asked, “What is your name?” At that point, the scammer hung up the phone without saying anything further. This type of scheme is often referred to as an “imposter scam.” Criminals try to trick people into believing a loved one has been hurt or is in trouble, hoping to scare victims into sending money or giving up personal information.

How to Protect Yourself • Don’t trust caller ID: Scammers can “spoof” numbers to make it look like the c

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