• Sony has shared more details about what was causing the Xperia 1 VII to shut down, restart, or fail to power on. • Some Xperia 1 VII units experienced motherboard defects due to exposure to temperature and humidity. • Sony has now resumed sales of its latest smartphone in the European and Japanese markets.

Sony launched its latest flagship smartphone, the Xperia 1 VII, back in May. Unfortunately, the initial feedback on the smartphone was not what Sony had expected. Many buyers complained about their Xperia 1 VII rebooting, shutting down, or not starting at all, leading Sony to pause sales of its latest flagship smartphone and begin investigating the issue. A few days later, the company announced that the issue stemmed from a fault in the smartphone’s motherboard, but stopped short

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