On Track with KC

here

The Kansas City Streetcar opened its first-ever Operations Control Center last month in preparation for the Main Street extension opening Oct. 24.

A supervisor now sits in the OCC any time a streetcar is running, including during simulated service testing on the extension.

Inside the center, supervisors can monitor live camera feeds from platforms, the real-time location of each streetcar and other data.

Most passengers wont even think about this, but it allows us to operate a more efficient and seamless system for them, said Donna Mandelbaum, KC Streetcar communications and marketing director.

Supervisors in the OCC can adjust messages on electronic boards at each stop to better communicate with passengers about possible delays.

They can dispatch maintenance p

See Full Page