‘Talk to Me Nice’: How (and why) to speak to others in a way that builds trust

Samantha Dunn, The Orange County Register

In 1992, a Baptist pastor named Gary Chapman published a book titled “The 5 Love Languages,” about how to categorize different ways we express and receive love. You might know or have heard of Chapman’s theory of the five languages, because they’ve become a kind of cultural touchstone in the subsequent years since the book came out: words of affirmation, acts of service, receiving gifts, quality time, and physical touch. Chapman’s theory goes that if we can communicate in each other’s languages, we can strengthen our relationships and find fulfillment.

Now, Beverly Hills-based workplace consultant and author Minda Harts has an updated and timely spin on this old idea.

In “Talk to Me Nice: The Seven Trust Languages for a Better Workplace,” Harts