GARFIELD HEIGHTS, Ohio (WOIO) - A woman’s basement has flooded multiple times over the summer, and after thousands of dollars spent cleaning it up, she is begging for help to avoid it happening again.

“I just panicked, I didn’t know what to do,” said Hazel Lloyd. “I hope that someone does something about the drains because I know it’s not my property.”

Lloyd’s Garfield Heights home first had water fill the basement in May.

She had a company come out and check the plumming and received an all clear on any clogging.

In July, after a heavy rain, it happened again, this time half a foot of gray water filled her basement.

Lloyd says she called Servpro and again received an all clear on her pipes.

So she turned to Cleveland Water, who she says directed her to the Cuyahoga County Public wor

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