Ihas made an undeniable impact throughout the healthcare industry: from a nurse navigator using an AI triage assistant to prioritize cases and respond faster, to tools to help providers document visits, to systems that automate repetitive, resource-intensive administrative tasks. As the use cases have added up, so too has the investment in AI. But healthcare systems are starting to look more closely at whether they are actually getting their money’s worth.

Many organizations are paying premium prices for AI tools that save minimal time without considering the true cost-benefit ratio. Many AI tools that health systems purchase for thousands per user annually save only five minutes daily, making the return on investment difficult to justify. Organizations are paying premium prices for margi

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