Houston - Auto insurance claim denials are a growing problem for drivers. It can mean having to pay expensive repair bills or going without a car.

By the numbers:

A recent report found Texas has the second-highest rate of auto claim denials in the country. The Florida law firm Anidjar & Levine reports that nationwide, 5% to 10% of auto insurance claims are denied at some stage. They report that about 4,200 Texans file complaints about denials with the Department of Insurance each year.

Local woman's insurance claim

Local perspective:

Driver Shelby Ramirez says her car has been undriveable, sitting at the service center since June 12.

"That day it was storming, and I had to go to work," she explained.

Weather data shows severe thunderstorm warnings were issued for Galveston County

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