The U.S. government today sued Uber Technologies, accusing the ride-sharing company of violating federal law by discriminating against passengers with disabilities.
In a complaint filed in San Francisco federal court, the U.S. Department of Justice said Uber drivers routinely refuse to serve riders with disabilities, including people who travel with service animals or stowable wheelchairs.
The department also said Uber and its drivers illegally charge cleaning fees for service animals, and cancellation fees to riders who are denied service.
Some drivers also allegedly insult and demean people with disabilities, or refuse reasonable requests such as letting mobility-impaired passengers sit in the front seat.
“Uber’s discriminatory conduct has caused significant economic, emotional, and