Why pulse surveys are the key to improving employee engagement

For over two decades, businesses have chased the elusive goal of improving employee engagement, yet the results have been lackluster. Gallup data shows U.S. engagement languishing at 31%, virtually unchanged since their landmark 2013 study.

Annual or semiannual surveys conducted as perfunctory exercises fail to capture the fast-changing dynamics of today’s workplace. Their delayed results—often taking months to reach managers—render them largely unactionable, leaving employee concerns unaddressed.

Moreover, few leaders in organizations, including line managers who most directly influence engagement, have ever been held accountable for improving their leadership effectiveness and team engagement. As a result, employees, perceive their employer’s efforts as insincere, grow jaded, frustrate