Since its launch in November 2022, ChatGPT has changed the way people write emails , manage their social media accounts , and generate code . Now, a new report from ChatGPT-maker OpenAI is giving fresh insight into how people are really using the chatbot.

OpenAI's researchers published a 64-page study on Monday with the National Bureau of Economic Research (NBER) that found nearly 80% of all conversations with ChatGPT were concerned with three categories: practical guidance, seeking information, and writing help. The study, which was based on more than one-and-a-half million ChatGPT messages sent from May 2024 to July 2025 by 130,000 users, is the largest of its kind to date.

Here's what it found:

What Are ChatGPT's Demographics?

ChatGPT's demographics have changed in the

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