Kmart used technology at 28 of its stores to capture every person who lined up at a returns counter. Photo: Mick Tsikas/AAP PHOTOS

Retail giant Kmart has been pinged for breaching shoppers' privacy by scanning the faces of unwitting customers returning products at dozens of its stores.

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Privacy Commissioner Carly Kind found the company in breach after it collected people's personal and sensitive information through a facial-recognition technology (FRT) system designed to tackle refund fraud.

Between June 2020 and July 2022, Kmart used the technology at 28 of its stores to capture ev

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