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Southwest Airlines will be making a change to its boarding process that impacts travelers with wheelchairs and scooters.

In a recent message sent to employees, Dave Hunt, vice president of safety and security at the airline, said there will be a new safety requirement regarding lithium-powered mobility devices.

"Beginning Sept. 25, customers will be required to take out removable lithium batteries from their mobility device(s) before boarding and carry them into the cabin," according to the memo.

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"These batteries will not count as a customer’s carry-on or personal item."

A new size requirement will be put in place by Jan. 11, 2026, restricting lit

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