DALLAS — Both DFW Airport and Dallas Love Field ranked among the top airports in North America, according to the 2025 J.D. Power airport satisfaction survey .

The annual survey measures customer satisfaction with mega, large and medium-sized North American airports. This year, it's based on 30,000-plus surveys of U.S. or Canadian residents who traveled through at least one U.S. or Canadian airport and covers arrival and departure experiences. The study was conducted from July 2024 through July 2025.

Among the factors travelers considered were ease of travel through airport, level of trust with airport, terminal facilities, airport staff, departure/to airport experience, food, beverage and retail, and arrival/from airport experience.

The study found that overall satisfaction was up 10

See Full Page