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An estimated 270,000 motorists are set to receive £200 million in compensation, averaging at about £740 each. It comes after the Financial Conduct Authority (FCA) discovered that some insurers had short-changed customers on claims for stolen or written-off vehicles.
To date, nearly 150,000 customers have received £129 million relating to these historic claims, according to the regulator. The FCA has been working closely with insurers following an initial review last year.
The review found that in some instances, automatic deductions were made from payouts for assumed pre-existing damage. This practice was particularly disadvantageous for careful drivers who had maintained their vehicles well, making it difficult for them to purchase like-for-like replacem