Telehealth (also referred to as telemedicine) expanded rapidly during the COVID-19 pandemic, becoming a crucial tool for delivering care and growing into an essential option for many patients today.

Before the pandemic, telehealth was primarily used in specialties like radiology and psychiatry. Reimbursement restrictions made it inaccessible to most patients.

The public health crisis forced a shift. Regulations were relaxed and Medicare and private insurance began reimbursing Telehealth at the same rates as in-person visits. This change sparked a 766 percent increase in telehealth encounters in the first three months of the pandemic, according to the American Medical Association.

CDC data shows that 30.1 percent of U.S. adults used telehealth in the past year as in-person visits rebou

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