A San Antonio woman who took part in two taxpayer-funded home renovation programs says the contractor hired by the city has left her residence in a further state of disrepair.

“Just real shocking stuff,” said Norma Ramirez, whose Northeast Side home on Bains Landing Street was worked on in 2023 under the city of San Antonio’s Neighborhood and Housing Services Department Minor Home Repair Program and Under 1 Roof Program.

Construction projects fall apart

Ramirez said that by late 2022, her home had seen better days.

“The house was in very dire need of repairs, starting with the outside, inside,” said Ramirez, who told KSAT she could not afford to renovate the property.

But NHSD’s programs gave Ramirez a chance to resurrect her home.

In early 2023, Ramirez entered NHSD’s Minor Home Rep

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