Jessica Lau for Zapier

Embracing AI at work: 4 ways to make AI less scary for your team

AI is everywhere right now. It's drafting emails before you've even had your coffee, turning half-baked notes into polished docs, and quietly stitching workflows together while you're still trying to remember if you fed the dog (you did, but he definitely needs seconds).

For a lot of folks, though, "everywhere" feels suspiciously close to "coming for my job."

If your team is giving AI the side-eye, or flat-out treating it like the office poltergeist, that's normal. Fear usually comes from not knowing how something works, how it'll affect your job, or whether you'll need to learn new skills to keep up.

Here's the good news: You, as a leader, get to set the tone. If you normalize AI and frame it as

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