We all know the thrill and the joy of a great thrift store, so if your favorite brand says they’re hosting a huge factory sale with thrift store prices, you’d do anything to be there, right?

The Le Creuset Factory to Table Sale boasted exclusive discounts, limited edition colorways, rare shapes and styles, but fans who attended the event in Hartford, CT earlier this month said they were left disappointed by poor selection, weak discounts — and even broken goods.

Le Creuset, which celebrates 100 years of business this year, is a French cookware brand known for its expertly crafted cast iron products available in a multitude of colorways. Le Creuset is a legacy brand and very much considered a luxury among home chefs with some of their pans costing hundreds of dollars alone.

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