CHENNAI: When the public highlights a concern on social media, anticipating quick and efficient intervention from the department concerned, one might not expect to be taken aback by the creative ways the complaints are handled, instead of being permanently resolved.

Joel Shelton, a policy researcher at the Reach the Unreached, an initiative that works on uplifting and empowering people, took to social media on September 8 regarding the wrong signboards at Royapuram bus stand.

It is to be noted that the Chennai Metro Rail Limited (CMRL) relocated the bus stand temporarily from its original location to Royapuram for the redevelopment of the Broadway bus stand and the construction of a multi-model facility.

However, the signboards installed at the bus stand carry names 'Perumpakkam SCB' a

See Full Page