From the outset, the choice of SAP software to carry out the SAAQclic project was doomed to cost overruns because it was clearly not suited to the needs of the Société d’assurance automobile du Québec (SAAQ) and would require major adjustments.

Michel Dumas, former CEO of LGS, the IBM subsidiary that developed the project for the SAAQ, explained to the Gallant Commission on Thursday that the generic version of SAP’s software was intended for much simpler tasks.

“I don’t want to exaggerate, but the name of the module is not a license or registration management module. It was a management module. It’s called Plan and Maintenance in English. It seems to me that it’s for warehouse parts management. Of course, when you look at the processes, it makes sense. I can fit that process in, I’ll cha

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