The Brief
A Dallas family lost $2,500 and missed a wedding after their plane tickets, bought through the third-party site Fly-n-Fare, were flagged as fraudulent by Frontier Airlines.
Frontier Airlines made a second mistake by rebooking the family to Cincinnati, Ohio, instead of Las Vegas, but is now issuing a full refund and reimbursing other expenses.
The Better Business Bureau gives Fly-n-Fare an "F" rating; the company has not responded to inquiries, and the BBB advises caution when using third-party booking sites.
A Dallas family went through an airfare nightmare after booking tickets through a third-party company claiming to be based in Irving.
The Better Business Bureau says third party sites can be legitimate, but you do have to use caution.
What we know:
Two Dallas cousins w