The Brief

A Dallas family lost $2,500 and missed a wedding after their plane tickets, bought through the third-party site Fly-n-Fare, were flagged as fraudulent by Frontier Airlines.

Frontier Airlines made a second mistake by rebooking the family to Cincinnati, Ohio, instead of Las Vegas, but is now issuing a full refund and reimbursing other expenses.

The Better Business Bureau gives Fly-n-Fare an "F" rating; the company has not responded to inquiries, and the BBB advises caution when using third-party booking sites.

A Dallas family went through an airfare nightmare after booking tickets through a third-party company claiming to be based in Irving.

The Better Business Bureau says third party sites can be legitimate, but you do have to use caution.

What we know:

Two Dallas cousins w

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