Amazon has agreed to refund up to $1.5 billion to customers after the company was accused of "deceptively" enrolling users in Prime subscriptions and making it difficult to cancel, according to the Federal Trade Commission .
The FTC said on Sept. 25 that it had charged Amazon and several executives with knowingly misleading millions of shoppers into signing up for the Prime program, and that documents revealed employees discussed such tricky tactics.
Besides paying back $1.5 billion to customers, Amazon will have to pay a $1 billion civil penalty and make several changes to the Prime enrollment and cancellation processes, the FTC said.
The embattled e-commerce company, founded by Jeff Bezos, released a statement Thursday saying Amazon has "always followed the law."
"We work incre