NRIs Turn To Digital Platform For Consumer Justice; Shanghai Woman Fights Property Case From Abroad

ETV Bharat / bharat

NRIs Turn To Digital Platform For Consumer Justice; Shanghai Woman Fights Property Case From Abroad

The e-Jagriti platform, a digital initiative has enabled consumers living abroad to fight cases in India without requiring physical presence.

New Delhi: A non-resident Indian based in Shanghai is among 56 NRIs currently using the government's e-Jagriti platform to resolve consumer complaints related to properties and services in India, demonstrating how technology is making consumer justice accessible across continents.

The digital initiative has enabled consumers living abroad to fight cases in India without requiring physical presence or legal representation, Consumer Affairs Ministry Secretary Nidhi Khare said at a Federation of Indian Chambers of Commerc