Long delays in cooking gas cylinder deliveries may become a thing of the past, if the latest proposal by the Petroleum and Natural Gas Regulatory Board (PNGRB) comes to fruition. The regulator has released a concept paper proposing an interoperable service delivery framework that would essentially ensure that a cooking gas cylinder is delivered to the consumer from another distributor if the consumer’s designated distributor fails to supply the fuel within 24 hours of booking. The PNGRB has invited comments from stakeholders and consumers on the concept paper.

The proposed framework is also a cross-company service mechanism, which means that the distributor fulfilling the order in place of the designated distributor can be of any oil marketing company (OMC), and not just the one with whom

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