CLEVELAND (WJW) - The FOX 8 I-Team has found 911 callers put on hold when they tried to report gunfire that ended with a teen killed.

In one call, you could hear a witness make an urgent call to police reporting the gunfire that ended with a 16-year-old boy killed.

The call was answered by Cuyahoga County dispatch, and you could hear a witness say, "Hey, we got gunfire. Looks like a gunfight happening ... West 130th."

The call was then transferred to city of Cleveland dispatch, and the witness got a recording.

"You have reached 911 for Cleveland police. All operators are currently handling other emergencies. Stay on the line for the next available operator," the recording said.

That 911 caller spoke out to the I-Team.

"I was very frustrated being put on hold the way I was," he said.

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