Key Takeaways

Leaders who treat gratitude as a daily practice and recognize excellence see sharper rises in employee engagement and retention.

Annual bonuses and one-size-fits-all recognition can backfire. Leaders must create custom recognition that aligns with what motivates each person.

Gratitude must be continually exercised. When it’s embedded into culture, results follow, including better retention, greater engagement and more transformative business outcomes.

Retention is a leadership headache. Losing great people costs real money and undermines every operational plan. Nearly every exit interview circles the same truth: People walk away when they feel undervalued. Authentic appreciation cannot be a footnote to compensation or performance reviews.

Today’s best-performing organi

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