New Delhi : Prawin Ganeshan, the founder of Wintrack Inc., went viral when he posted on X that his company was ceasing import and export operations in India. Unlike most posts that vaguely highlight the difficulty of doing business in India, Ganeshan specifically called out the culprit: Chennai Customs.

“If you frequently knock on higher officials’ doors, they also go deaf – because a cut of the bribes goes to them also,” Ganeshan told ThePrint. “More than investors and entrepreneurs, it’s the customs officials who earn the most money. Their bribes are humongous.”

This isn’t Ganeshan’s first spat with Chennai Customs. His ordeal goes back to January 2025, when he first started importing his goods exclusively through Chennai’s ports. Before this, he was importing through ports in

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