The government has ordered a probe into e-commerce platforms accused of adding hidden charges under misleading names - a practice described by the Department of Consumer Affairs as a "dark pattern". The move follows a series of consumer complaints about platforms inflating prices with unexplained fees despite showing discounts upfront, according to ANI. Union Minister for Consumer Affairs, Food and Public Distribution and New and Renewable Energy Pralhad Joshi said in a post on X that a detailed investigation had begun.

He said the ministry had received several complaints about e-commerce platforms charging extra for services such as Cash-on-Delivery and that such practices mislead and exploit consumers. "Strict action will be taken against those violating consumer rights," Joshi said.

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