For over two decades, organizations have chased the holy grail of employee engagement. Billions of dollars have been poured into surveys and consultant-driven initiatives that promised to transform workplaces and inspire greater organizational performance.
But somewhere along the way, we lost sight of the mission. We celebrated percentages instead of people, treated marginal improvement as wins, and ignored all the warning signs around us: soaring burnout , rising stress , overwhelmed managers, and employees quietly losing faith that their voices mattered.
The truth is that most organizations never truly committed to improving engagement at its source—by strengthening the leadership practices that shape the daily employee experience. Instead, they reduced the effort to a box-tickin