Anyone who owns a long-haired dog knows that regular grooming appointments are a must.

Though not every pup enjoys the experience, it’s essential for keeping them clean, healthy, and comfortable.

Most dogs seem calm and refreshed after a trim, showing how much a good grooming session can help.

Still, grooming isn’t always easy work. It can be time-consuming, especially when a dog’s coat is matted or dirty.

But one New York pet owner got a surprise she’ll never forget after bringing her dog home from the groomer.

A Visit That Didn’t Go As Expected

It started as a regular day for Preslea Wilson, who dropped off her dog at a grooming salon in Manhattan.

When she arrived, she learned that the groomer assigned to her dog was new and still training.

The appointment began as usual, but h

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