The Brief
LOS ANGELES - Verizon customers across the U.S. were reporting problems with their phone service Friday morning. The company later said there was an issue centered in the Southern California area.
What we know:
Reports of problems began coming in to DownDetector around 5:30 a.m. PT. Users were self-reporting issues with mobile phone service as well as 5G home internet.
Verizon's network status website revealed at least some problems. A morning check of multiple addresses across the U.S. – from Florida to California – returned the message, "There is a known issue, and we're working on a solution."
By about 9 a.m., reports of new issues seemed to be slowing.
What we don't know:
The full extent of the outage was not immediately clear, nor was the cause. Though Verizon ind