Sheena and Cole Burie were visiting San Diego in January 2023 on a family trip when Oceanside police officers stopped them, pulled their guns, and handcuffed the couple.

They describe it as a traumatizing experience that they’re still dealing with to this day, all because of a mistake by a car rental company.

“We couldn’t even look at each other,” Sheena told NBC 7. "We couldn’t move at all. I remember whispering that I love you."

The minivan rental they were in had been reported as stolen.

After the couple was handcuffed and searched, officers looked through the minivan to find the rental contract the couple said should be there, but the officers were unable to find it.

Sheena said that the whole time, she was thinking about her daughter, whom they had just dropped off at a shopping

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