AUSTIN (KXAN) — Buc-ee's may be the king of convenience stores to Texans, but when it comes to nationwide customer satisfaction, the travel center chain has fallen a couple of rankings.
The 2025 Convenience Store Study by the American Consumer Satisfaction Index (ACSI) placed Buc-ee's at No. 5 on the list of top-rated convenience store chains in terms of customer satisfaction.
Buc-ee's got an ACSI score of 79 out of a possible 100. Last year, it got an 80, placing it at No. 3 on the 2024 list. KwikTrip, Sheetz, Wawa, and QuikTrip took the No. 1-4 spots on this year's list.
According to ACSI's study, the convenience store industry's customer satisfaction has "remained stable" with an ACSI score of 76 this year.
"Pillars of the American interstate like QuikTrip (80), Buc-ee’s (79), and L