One of the most pressing challenges facing smaller law enforcement agencies today is staffing. It affects practically every aspect of policing, including patrol operations, supervisory oversight, investigative capacity, command leadership and civilian support.

While technology plays a vital role in helping departments operate efficiently, there is no substitute for the human expertise of seasoned officers, civilian personnel and analysts who keep agencies focused and responsive to community needs.

In this context, I believe police chiefs across the country must begin prioritizing the recruitment and integration of civilian employees with the skills, education and technical expertise to serve as data analysts, public safety analysts or shared administrative personnel. Specifically, agenci

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