NEW HAVEN, Conn. (WTNH) — Stacey Antonini is a busy wife and mother who works as an executive producer at WTNH News 8. She takes her health and annual medical exams seriously.

When Stacey turned 40, her primary care doctor told her it was time for her first mammogram and that she would find their order for it in her MyChart.

"It kind of looked like a prescription or something so I didn't know what to do so I didn't do anything," Stacey said.

Months then went by before it was time for her annual OBGYN appointment. Stacey was then told the office was putting in an order and that she could choose her own imaging facility.

Stacey, who was used to figuring things out, knew nothing about imaging facilities.

First, she was put on a long hold trying to schedule a mammogram over the phone. The

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