OVERLAND PARK, KANSAS — A major outage at Amazon Web Services (AWS) Monday left several Kansas City metro businesses scrambling after their online ordering systems suddenly went dark.
The disruption, which also affected popular apps like Snapchat, Fortnite and Toast, a widely used restaurant point-of-sale platform, caused restaurants and shops to lose an entire day of digital sales.
"We haven’t received a single online order," said Rameen Sharifi, owner of Pegah’s Restaurant. "DoorDash, UberEats, Grubhub and even our website are all tied to the same platform. Everything’s down."
For local restaurants that rely heavily on online orders, especially during the lunch and dinner rush, the outage brought business to a standstill. Sharifi says all five Pegah’s locations were hit by the outage,