An outage at Amazon Web Services (AWS), the cloud services provider that underpins much of online platforms, took nearly the entire Internet down for several hours on Monday, underscoring the fragility of companies that use cloud-based servers to host their data and how suddenly an unplanned outage can affect businesses around the globe.

AWS is by far the leader in terms of revenue in cloud services, and leads rival offerings from Microsoft and Google . More than 1,000 services were impacted by the outage , including popular platforms like WhatsApp, Snapchat and Reddit, which rely on AWS services, along with financial institutions like the British government’s tax services and entertainment services. This has led to experts calling for diversification in cloud computing.

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